ASA Survey

This survey should take less than 10-15 minutes to complete. Thank you again for taking the time to fill out this survey.

1. What is the name of your main opportunity program? *

4. On average, how many hours per week do you spend using the ASA System? *

Less than 5 hours 5-15 hours 16-30 hours More than 30 hours

5. Which best describes your proficiency using the ASA System? *

Uncomfortable performing routine tasks. Moderately comfortable performing routine tasks. Comfortable, can solve many problems myself. Power or Super User, push the capabilities of the tool.

6. Please indicate how well (as a percentage) the ASA System meets your (on or offline) marketing needs. *

0-25% 26-50% 51-74% 75-100%

7. Overall, what best describes your accessibility to the ASA System? Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

7a. Comment: Please enter any additional comment you would like to share. *

8. On average, what best describes the quality of email updates you receive to the ASA System? Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

9. On average, how easy is it to navigate within the ASA System? Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

10. On average, how easy is it to locate tools within the ASA System? Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

11. Overall, what best describes the overall quality of the ASA System? Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

11a. Comment: Please enter any additional comment you would like to share. *

The Support Team is the team that takes live chats, web request, e-mails or phone calls from you 24/7 and attempts to answer them immediately.

12. On average, what best describes the QUALITY of the News You Can Use or other communication emails? Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

13. On average, what best describes the FREQUENCY of the News You Can Use or other communication emails? *

Too Many Not Enough Just Right I am not getting them

14. On average, what best describes the QUALITY of webinar, phone or email support provided by ASA? Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

15. When contacting ASA, what best describes your interactions with Support Team Members? *

Neither friendly nor knowledgeable. Knowledgeable, but not friendly. Friendly, but not knowledgeable. Friendly and knowledgeable.

16. Rate how well the Support Team Members LISTEN to your issues and answer your questions? Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

17. Overall, rate your EXPERIENCE with ASA Support System. Ratings scale: 1=Poor 2=Fair 3=Good 4=Excellent *

1 2 3 4

17a. Comment: Please enter any additional comment you would like to share. *

18. Please share any specific comments on a support person you dealt with. You comments here will allow us to reward or punish them better! *

19. Did you know we provide FREE Phone leads for our Partners? *

Yes No

20. Do you know how to reach the Support Team Partner\Leaders? *

Yes No

21. Did you know we have a FaceBook Fan Page? *

Yes No

22. Do you know about our Mission to help Save, Feed, Protect and Train children around the world? *

Yes No

23. Are you taking legitimate tax write-offs for your business? *

Yes No

24. Are you aware of the best places to safely grow your retirement money? *

Yes No

If you could make any recommendations regarding the ASA system, website or support, what would you recommend? *

All survey responses are anonymous and confidential, but if you would like to leave your name and contact information please provide that information below.

Thank You for your time. Please click the submit button below to send your survey.

All-Star Success Alliance Survey